Jake is in his fourth season working with HDI. As the Director of Client Success, he ensures clients achieve their goals, driving satisfaction, retention, and long-term growth. In addition to working directly with HDI clients, Jake also works behind the scenes to oversee our quarterly newsletter.
Prior to working at HDI, Jake was an analyst at Championship Analytics, a consulting company serving NFL, college, and high school football coaching staffs. He also provided independent coaching strategy advice to Division I basketball coaches. Before entering the world of analytics, Jake was a sports reporter whose work appeared in FiveThirtyEight, The Washington Post, and other publications. Jake graduated from the University of Michigan with a degree in Economics.